TF FAB NXT Technical Support Engineer System Qualification

Do you enjoy being at the leading edge of complex issue resolution? Are you a team player with strong analytical, software and communication skills, complimented with a technical background? Are you challenged to take a leading role in providing quality solutions for technical disturbances in a manufacturing environment? Then ASML is looking for you!

Within the TwinScan Factory the Technical Support department provides quality solutions for technical disturbances to secure delivery performance of our DUV lithography systems in our factory and during install at our customer site. Within the System Qualification competence we primarily provide support for disturbances during System Setup and the Acceptance Test Protocol (ATP).   

We value mutual respect and teamwork. We are committed to all our customers and are proud to strive for world class operations while having fun in our jobs.

So are you in possession of a Bachelor's or Master's degree in Physics, Aerospace, Mathematics, (Nano)electronics or Nanotechnology? Apply now as a Technical Support Engineer and work on the most amazing machines you’ll ever see. Watch the video to learn more about ASML and the advanced lithography systems we produce: ASML IN ONE MINUTE.

• Support: first line - analytical - troubleshoot support for volume production within our factory and install organization;
• Machine technology: have detailed knowledge about our current volume machines including related technologies;
• Taking initiative: take the lead by defining corrective plans and solutions, undertake the right actions on time;
• Cooperating: work closely together with other support Departments to secure effective problem analysis and continuity;
• Creative: focus on finding more solutions to one problem, and perceive the problem in multiple ways;
• Controlling KPI’s: monitor the quality and timing of solutions and their implementation, including technical realization;
• Multitasking: even when multiple tasks are executed at the same time you deliver work with quality and respect delivery deadlines;
• Aftercare: point out structural problems to be solved structurally or have a countermeasure in place before next occurrence;
• Transferring knowledge: actively seek and transfer knowledge.

To help us tackle the technical challenges we face, you’ll need at least:

• A Bachelor's or Master's degree in the direction of: Physics, Aerospace, Mathematics, (Nano)electronics or Nanotechnology;

• Preferably experience with troubleshooting: analyzing problems, finding root-cause and determining solution;
• Experience in problem analysis of products and processes;
• Knowledge of quality improvement methods;
• Preferably experience with (technical) project management.

Working at the cutting edge of technology, you’ll always have new challenges and new problems to solve – and working together is the only way to do that. You won’t work in a silo. Instead, you’ll be part of a creative, dynamic work environment where you’ll collaborate with supportive colleagues. There is always space for creative and unique points of view. You’ll have the flexibility and trust to choose how best to tackle tasks and solve problems.
 

To thrive in this job, you’ll need the following Skills:

• Strong social skills, Team player;
• Pro-active, takes initiative and flexible;
• High sense of responsibility and devotion, even in stressful and emotional situations;
• Good organizational skills, structured and transparent way of working;
• Adequate English communication skills in speech and writing;
• Broad technical knowledge.

Please add your complete, recent CV and cover letter for this position to your application. A motivational letter is mandatory: why do you want to work at Technical Support System Qualification?

We can't process your application without the above mentioned documents.
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The Technical Support Engineer reports to the Groupleader Technical Support.
 

You will be working in a Support Schedule (2-shift):

• Mon to Fri from 06:30 until 15:30 and from 15:00 until 00:00 (every other week);
• One fixed day off per week;
• Work one weekend per month from 07:00 until 16:00.

Expected to travel (infrequently, up to 15%) to a customer site. Preventive and / or on escalation basis.
 

For more information, please contact Group Leader TF FAB NXT Technical Support.

This position requires access to controlled technology, as defined in the Export Administration Regulations (15 C.F.R. § 730, et seq.). Qualified candidates must be legally authorized to access such controlled technology prior to beginning work. Business demands may require ASML to proceed with candidates who are immediately eligible to access controlled technology.

EOE AA M/F/Veteran/Disability

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that Diversity and inclusion is a driving force in the success of our company.

Need to know more about applying for a job at ASML? Read our frequently asked questions.

Work Experience: 0-1 year,2-3 years

Travel: 10%

Education Level: Bachelor,Master

Employment Type: FULL_TIME

Team: Manufacturing

Technical Field: